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Expiry Date: 12/31/2024
Promo Detail: Extra 10% OFF with Free Shipping Worldwide.
Expiry Date: 12/31/2024
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How do I check the status of my order?
You may check the status of your order by logging in to your account, clicking on “Orders,” and clicking into the corresponding “Order Details,” accordingly.
When will my order ship?
Orders typically ship within 2-6 business days of being placed. Please see their Shipping Policy for more detailed information regarding shipping times and services.
I am having problems placing my order and it won’t go through. What should I do?
If you are having problems with your order, there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly what your bank has on file.
How do I change something on my order?
Unfortunately, they are unable to make changes to your order once it has been placed. If you are attempting to cancel your order, please contact their Customer Service department at [email protected]. Once their warehouse has fulfilled the order, they are unable to cancel it.
Will I have to pay taxes on my order?
Taxes are assessed based on the countries that the order is shipping to, not the billing address. If the shipping country assesses tax on retail apparel sales, then you will be charged the appropriate tax on your purchase.
I just placed my order and I want to add something to it. How do I do that?
Unfortunately, they are unable to make any changes to an existing order. However, if you place a new order that can be shipped with your existing order, usually 24 hours, please contact their Customer Service department at [email protected].
Was I charged twice for my order?
Your card is only charged once for the amount of the items you purchased when those items are shipped.
When an order is placed, they pre-authorize the card to ensure that sufficient funds are available, and to verify account authenticity. The authorization will “drop-off” typically within 3-7 days, depending on your bank.