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Expiry Date: 05/13/2024
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Are Chinese herbs safe?
Chinese herbs have long been used to promote better health in people around the world. At Chinese Herbs Direct, they work with their suppliers to ensure that their products meet the safety expectations of their customers. They source almost all of their herbal formulas are from internationally certified "GMP" (Good Manufacturing Practices) factories who extensively test the raw herbs and finished products for quality and purity.
Can I take Chinese herbs with prescription medications?
If you're taking prescription medication and/or currently under treatment by a doctor, they urge you to check with your doctor BEFORE ordering or taking any herbal supplement. They are not medical professionals, and are therefore unable to provide any advice related to contraindications or issues with your current medical treatment.
Is it safe to order from you online?
They want you to feel confident that your purchase is transacted with the utmost security. They employ the Internet's strongest security technologies, including 256 bit Secure Sockets Layer (SSL). Transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on their merchant processor's secure server (Herbs Direct does not store your credit card information). To verify that their checkout process is secure, look for the little padlock logo at the bottom right of your browser window during the checkout process, or notice that they use "https" in the URL to signify their secure protocol whenever sensitive customer information is passed. If you are uncomfortable with using your credit card online, you may phone in your order details and credit card information. In addition, they accept payments by Check and Money Order. Please see Phone/Mail Orders for more information.
How do I unsubscribe from your emails?
Order confirmation and shipping emails are sent out to all customers, regardless of email preferences, to ensure a satisfactory shopping experience. Other emails, such as periodic coupons and special discounts, are only sent to those customers who have created an account or signed up separately for their newsletter. You may unsubscribe to their newsletter at any time by either following the instructions at the bottom of their newsletter email, or Contact Us.
Do you have a local store?
All of their products, along with detailed product information and descriptions, can only be found online at their website. At this time, they do not sell through individual retail outlets.