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Giordano's (26)
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Editors' Pick 5
Coupons 10
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Giordano's Frequently Asked Questions
Planning a party or special event?
Whether you are planning a business lunch or social event, giordano’s has great selections for your whole group. From salads, starters, sandwich trays, italian specialties, and of course, their famous deep dish stuffed pizza, they’ve got you covered. Have your event at your place, or ours. Most giordano’s locations have private or semi-private dining rooms to host your next event. If you choose to have giordano’s bring the party to you, they offer warming kits, as well as everything else you need, to ensure your food stays hot and is ready to serve.
My pizza did not arrive on the scheduled delivery date. What should i do?
Please send them an email at [email protected] or call their shipping hotline at 800-982-1756 (monday – friday 8 am-3 pm cst). They will get back to you within 3 business days to resolve your concerns.
The pizza never arrived or arrived thawed/damaged. Now what?
Please send them an email at [email protected] or call their Shipping Hotline at 800-982- 1756 (Monday – Friday 8 am-3 pm CST). They will get back to you within 3 business days. To help them resolve, if possible, please forward any photos taken of the condition your pizzas were in upon arrival.
Why am I being charged for shipping during the check out process?
Additional charges may apply if FedEx Express Services are required to ship to locations that fall outside 2-day ground shipping territory from any of their distribution centers. This includes the following states: Alaska & Hawaii.
Why didn’t I receive any shipping confirmation or tracking number?
Please check that your email address was entered correctly and that the confirmation was not sent to spam/junk folder. If you have not received the confirmation email, please send them an email at [email protected] or call their Shipping Hotline at 800-982-1756.
There was no dry ice in the cooler, what happened?
Dry ice is designed to evaporate, so don’t be alarmed if you do not see any ice when you open your package. Every pizza is packed completely covered in dry ice when shipped.
How should I handle any dry ice remaining in the cooler?
Any remaining dry ice should be handled with care. Avoid contact with your skin.