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Promo Detail: Take the advantage of this promotion code. It will help you save 20% Off.
Does Moonglow has any sale product?
Yes, Moonglow has more sale product right now.
You would never want to miss them, you can click here to view all sale items.
How can I make a return or exchange?
If you would like to make an exchange, simply contact [email protected]!
Within 30 days of purchase, they will issue you a prepaid return label. Please use this prepaid label to send your item back to their facilities.
Once they have received the original item, their quality control team will either approve or deny your request. At that time, one of their customer service agents will be in touch with you.
If you have any questions or concerns along the way, please e-mail them at [email protected] As always, please include your order number when contacting them!
What about their shipping policy?
Orders placed after 10 AM PST (Pacific Standard Time) from Monday to Thursday will generally ship up to 48 hours after the date of purchase.
In some cases, shipping could take up to 14 days for production if the item must be constructed (this will be notated in the item description).
They understand how important it is to receive your order quickly so they always do their best to get your order out the same day or next day.
Your order will be shipped through USPS (United States Postal Service) unless you select an alternative shipping method.
They do not ship on Saturdays, Sundays or on major holidays. Orders placed on Friday, Saturday or Sunday will ship on the following Monday.
How about international shipping?
They now ship World Wide! Once your item is in your cart it will give you an "International Shipping" option that will guide you to input your information as well as cover customs charges depending on your countries requirements.
All duties and fees related to customs are the responsibility of the purchaser unless you have specifed to prepay duties and taxes.
Moonglow does not pay for duties owed that will be charged by customs when arriving in your country.
All international orders must be placed online. If you attempt to place an international order and your order will not process, please verify your billing, shipping and credit card information.