30% Off Novadab Coupon | Apr 2024

What is Novadab's return policy?

• You should be eligible for a replacement within 30 days of receiving said faulty goods. Goods damaged due to wear and tear beyond the 30-day period will not be exchangeable.

• You are responsible for any fees incurred when returning goods. The goods returned are your responsibility until they reach their warehouse. You should ensure you package your return to prevent any damage to the items or boxes. They are not responsible for any items which are lost in transit or which are returned to them in error.

• Refund/ returns and exchanges must be made within 14 days of receipt. Novadab is not responsible for return postage fees.

Can I get the refund if I return the orders?

• Yes. You can recieve the refund. But for change of mind returns, you will be entitled to a refund equal to the cost of the product only, excluding original delivery charges. Refunds will only be made upon the return of the product.

• All refunds will be issued via the same payment method used to purchase the products. There may be delays in the provision of the refund that may be caused by the issuing bank. You should contact them if you have not received your refund within 21 days of them notifying you that a refund has been issued.

When can I recieve my orders?

• All personalized jewelry and accessories are made to order at the time of purchase. Because of the customization, personalized ship in approximately 2 weeks.

• All in stock orders are quickly shipped within 2-3 business days. If your order has not shipped within this time frame, it may be because of Pre-order items so your entire order will be shipped in full as soon as item is available. If you have any questions, email them at [email protected].

I forget my promo code. What should I do?

If you forgot to use your promotional code when ordering, you can call their Customer Service Department at 1-800-406-6290 or send them an email at [email protected] within 2 days of placing your order and they are happy to apply it for you! For all other orders, they will give you refund or offer a credit for you to use towards your next purchase.