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Request A Test Frequently Asked Questions
What is lab LC and lab QD?
LC and QD stand for LabCorp and Quest Diagnostics respectively. They are two different and independent lab testing companies.
How does the ordering process work?
After reviewing their available tests, you can order lab tests online or by phone (1-888-732-2348) with one of their representatives. Once a testing location is selected, they will process your order.
Processing times (during business hours): Drug orders only - 15 minutes
Medical and Medical/Drug orders - up to 3 hours
Once you have received your order confirmation email, you can do to the selected lab location during their posted business hours and proceed with your specimen collection.
How long do I have before I have to go to the lab?
Medical orders remain in the lab's system for 6 months and drug orders expire in approximately 30 days.
If you wait beyond the times listed and are within one year from the date you placed your order, please contact Request A Test at 888-732-2348 so they may reactive your order in the lab's system.
How soon after placing my order can I go into the lab?
Once they have completed processing your order, you will receive an order confirmation email with your doctor's requisition number.
Order processing times (during business hours): Drug only orders – 15 minutes. Medical and Medical/Drug orders – up to 3 hours
Once you have received your order confirmation email you are able to go into the lab immediately or at your convenience. Out of courtesy to the lab attendants, tthey ask you to arrive at least 30 minutes prior to any posted lunch or close of business day.
Do I need to schedule an appointment?
Generally, no appointment is needed at the patient service centers. Once your testing order is confirmed, you may walk into the lab during their business hours.
They ask out of courtesy to the lab attendants, that you arrive at least 30 minutes before their lunch break (if any) or the close of the business day.
How much does it cost to set up a company account? Are there any maintenance or monthly charges?
A company account is completely free to set up and maintain. No hidden charges or fees. You only pay for the tests that are ordered.