25% Off SeeEdStudio Promo Code | Apr 2024

What kind of situation does not guarantee?

SEEED will refuse to provide warranty promises if:

• Products have been beyond the warranty period;

• Defections are due to wrong use, un-proper maintenance or storage, or breach of user guides or menu provided by SEEED; 

• Defections are results of Force Majeure, which shall mean any acts of law, natural disaster, war, riots, strikes, insurrections, tsunami, typhoon, earthquake, terrorism, governmental sanctions, legislation changes or any similar event beyond such party's reasonable control;

• Customer has conducted repair actions to the products.

How is VAT charged when the Customer places an order from Seeed (UK and DE warehouses)?

In accordance with the newest VAT e-commerce rules in EU, Seeed shall have the right to charge the amount of VAT. The standard rate of actual VAT applied is subject to the European governments' freedom to set the number and level. Such an amount of VAT will be charged when you place an order from Seeed. Please contact Seeed if you have any questions when you pay such VAT.

What kind of fee will be charged without VAT (UK and DE warehouses)?

Except for the VAT, Seeed will charge any handling fee when you are placing any purchase orders, which includes but not limited to customs duty, import VAT and freight costs, etc. Customs duty and import VAT will be paid on the importation of goods from outside the EU into an EU country, and such amount is calculated as a percentage of the customs value of goods.

What payment does SeeedStudio accept?

• They accept PayPal, Credit Card and Wire Transfers.

• The payment terms are DELIVERY AGAINST PAYMENT, they DO NOT accept C.O.D. (cash on delivery).

• Invoices can be downloaded on your Order History page after placing the order. For Seeed Fusion orders, proforma invoices can be downloaded at the checkout page after selecting a shipping option and before completing payment.

How can I make a return or exchange at Seeed?

No returns will be accepted without having previously obtained a return authorization. All returns must be in its original mint and clean condition. Returns on damaged, scratched, programmed, burnt, or otherwise 'played with' product will not be accepted. The product must then be returned in its original packaging with its receipt and a small note for the reason of the return. The note will help them to serve you better and improve their products. Reimbursement will be denied for any products which do not conform to the above mentioned conditions.

Do I have to pay taxes at Seeed?

You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. They will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.