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The Fantasy Box (35)
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21 used05/16/2024
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Promo Detail: Customers now can receive 35% Off on your orders. limited time only!
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Expiry Date: Expires in 4 days
Details 04/30/2024
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Expiry Date: 04/30/2024
Details 04/30/2024
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Details 04/29/2024
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The Fantasy Box Frequently Asked Questions
Can I return unopened products?
If you know you want to return an item before you open it, you can write "return to sender" on the unbroken mailing label and give it back to the USPS- they return it to them free of charge. When they get it back, they will refund you what you paid less what they paid to ship it to you, which is usually around $15.
How can I cancel or pause my account?
To cancel your subscription, simply log into your account, go to the "My Subscription" tab and set your status to "Inactive." If you simply want to delay when your next box will ship, select the month of your choice from the "Next Box" field.
When will my box ship?
The first box in a subscription usually ships out the next business day. Individual boxes and products generally ship within 2-5 business days. they try to ship as quickly as possible, however during holidays or large sales, they are unable to expedite orders and ask that you plan accordingly.
Monthly boxes billed on the 1st ship on a rolling basis during the first two weeks of the month.
You'll get a tracking number emailed to you as soon as your box leaves their warehouse.
PLEASE NOTE: All major carriers, including the USPS, are experiencing slowdowns and they are not able to influence how quickly they deliver your boxes- once it leaves their warehouse, it's out of their control. International shipments are unfortunately taking 1-2 months to arrive due to customs backlogs.
Does The Fantasy Box charge for shipping?
Shipping is FREE for subscriptions delivered to the United States and APO/DPO/FPO locations.
There is an additional charge of $10/box for subscriptions shipping to Canada and $30 to most other countries.
Individual boxes and products purchased through the online boutique are charged a flat $5 for United States deliveries and are international deliveries are charged the actual shipping cost based on the weight of the shipment.
Additional duties may be assessed for international deliveries based on the country of delivery's determination of value in the Customs clearance process. Please email them at [email protected] for more information.
How does The Fantasy Box handle defective or missing products?
They hope you always receive products that work perfectly, however sometimes manufacturing defects do happen and they take them very, very seriously.
If you received a damaged product, please write to them at [email protected] and describe what the problem was and what you tried to fix it. Pictures of physical defects or incorrect sizes are a great help.
To be considered for a replacement, please be sure to report any issues with your delivery (defective, incorrect, missing products or non-delivery) within 30 days from the date your order was placed.
Can I change my frequency?
Yes! They know people get busy, go on vacations, etc. If you are on monthly and are getting busy at work or traveling, switch to every-other-month.