20% Off ToolTopia Coupon | Apr 2024

How do I prepare an item for return?

• All returns must be accompanied by a Return Authorization number (RA) which can be obtained by Submitting a Ticket to Customer Service.

• All items returned for credit must be clearly marked with (RA) number on the outside of the box and shipped back to the address as instructed. Please contact your Customer Service Representative and they would be happy to assist you with this process. Please enclose a copy of your packing slip or itemized list of items presented for credit

• NOTE: All unauthorized returns will incur a 35% processing fee. Please follow return preparation instructions above to avoid this fee. All Atlas returns are subject to a 35% restocking fee & need to be authorized by a ToolTopia representative and prepaid by the buyer.

How do I return an item under warranty?

• Merchandise shortages or receipt of incorrect items must be reported within 5 days of receipt of shipment. Claims submitted after this time will not be honored. Report all merchandise shortages by Submitting a Ticket to Customer Service. Please include the following information:

• All products sold by ToolTopia.com are covered by the manufacturer's warranty repair/replacement policies only.

• Please see the Manufacturer Contacts page for information on contacting the manufacturer. They will be happy to help their customers with their warranty repairs by directing them to the manufacturer's warranty/repair center or customer service center.

What if I received incorrect merchandise or an incorrect order?

Merchandise shortages or receipt of incorrect items must be reported within 5 days of receipt of shipment. Claims submitted after this time will not be honored. Report all merchandise shortages by Submitting a Ticket to Customer Service. Please include the following information: State if the item was or was NOT on the packing slip. Provide the tracking numbers if multiple shipments were received. State if there was any damage to the shipping container.

What is the Atlas Equipment return policy?

All Atlas Equipment returns are subject to a 35% restocking fee & need to be authorized by a ToolTopia representative and prepaid by the buyer. Please contact a customer service representative to initiate a return.

How do I use a Tooltopia gift certificate?

• Tooltopia Gift Certificates apply to phone orders only. Please have the gift certificate number available when calling to place your order. Gift Certificates must be used to purchase goods only, cannot be applied to other gift certificate purchases, returned, or refunded. If an order exceeds the amount of the designated gift certificate amount, the difference must be paid with another accepted payment method. Gift certificates and their use on the Tooltopia.com website are subject to their general terms and conditions and privacy policies.

• Gift Certificates credited from Robinair purchases are only available for designated items purchased on Tooltopia.com at MAP Price. Gift certificates will be provided once the payment is complete and the Robinair item has been delivered.

Can I find ToolTopia promo codes listed on other sites?

ToolTopia.com does not partner with any external sites for the purpose of promoting coupons or promotional codes.