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What should I do if my eyebobs sit crooked on my face or slide down my nose?
A qualified optician can adjust your eyebobs for a personalized fit. Having your glasses adjusted is like having a suit tailored; it is best done in person for a custom fit. (Trust them, you will look totally hot after!) Most eye care professionals will do adjustments at no charge if you ask nicely or offer them candy.
Keep in mind, even the most well-made frames stretch over time – that's why they recommend you get your glasses adjusted every 3-6 months. Even an Italian sports car needs an oil change every 5,000 miles. If you'd like to stop in to an eyebobs store for a free adjustment, click here to find the closest store to you.
How do I know if a frame fits me?
Pupils should be near the center of the lens.
The width of the frame shouldn’t extend past the side of your face.
Eyebrows should not be inside the lenses.
When you smile, your cheeks shouldn’t push the frames up.
The temples are not too long or too short.
An optical adjustment can go a long way in correcting minor fit issues. If you find a frame you love but it doesn’t fit quite right, consider an adjustment at your local eye care provider.
What kind of materials do they use in their eyebobs?
Italian block acetate: This is the type of material they use to make nearly all of their frames. Acetate is the same material used to make most high-end designer frames. The color and quality are unmatched. This is the good stuff, people!
Wood: It’s all about the layers! On some products they use stunning wood in rich colors layered with aluminum to create a frame that’s lightweight, durable and a snap to clean and maintain. It’s the total package!
Metal: they use high quality, precision crafted stainless steel in all of their metal frames. This guarantees a strong and durable frame that can be worn by many face shapes.
Can I change or cancel my order?
Call their Customer Service 1-866-393-2627 within 24 hours of your order and they will make every effort to modify or cancel your order. Because they process orders as quickly as possible, the faster you reach out to them, the more likely it is they can modify an order.
Do they accept insurance?
Your vision insurance plan may cover a portion of your purchase or your entire eyewear purchase. Please make sure to check with your insurance provider for eligibility for an out of network provider. eyebobs does not bill insurance companies but you may purchase your eyewear and they are happy to send you an itemized receipt that you can send to your provider for reimbursement. Just contact them at RX Help or give them a call.