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How is the subscription billed?

Certain parts of the service are billed by subscription. You will be billed regularly and regularly in advance. The billing cycle can be set on a monthly or annual basis, depending on the type of subscription plan you selected when you purchased the subscription. At the end of each billing cycle, your subscription will automatically renew under the exact same conditions unless you cancel your subscription or Cprime cancels your subscription. You can cancel your subscription renewal through the online account management page or by contacting the Cprime customer support team.

Will I be notified of fee changes?

Cprime may, at its sole discretion, revise the subscription fee for a subscription at any time. Any changes to subscription fees will take effect at the end of the current billing cycle. Cprime will provide you with reasonable advance notice of any changes to subscription fees, giving you the opportunity to terminate your subscription before such changes become effective. Your continued use of the Services after the subscription fee change becomes effective constitutes your agreement to pay the revised subscription fee amount.

How does the free trial work?

Cprime may, in its sole discretion, offer subscriptions with free trials for a limited time. You may need to enter billing information to sign up for a free trial. If you do enter your billing information when you sign up for a free trial, Cprime will not charge you until the free trial expires. On the last day of the free trial period, unless you cancel your subscription, you will be automatically charged the applicable subscription fee based on the subscription type you selected.