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What delivery option does Gino's Awards Inc. provide?
How can I track my order?
When your order starts to be delivered, you will receive an email notification from them that contains a tracking number you can use to track your package. You have to allow 48 hours for the tracking information to be available. If you haven’t received your order within 1 days of receiving your shipping confirmation email, you can contact them at 216-831-6565 or by email at [email protected] with your name and order number, and they will help you check your order status.
What is Return policy of Gino's Awards Inc.?
If, for any reason, you are unsatisfied with your purchase, you can return your items in its original condition within 30 days after receiving your item. That means the items must be unused, unworn, with tags and the receipt or proof of purchase attached. Note that before your return, you should contact them at [email protected]. If your return is accepted they will supply guidelines on how and where to send your return, or you return will be rejected. Please note: Personalized and Engraved products or items cannot be returned unless the error was their fault or the product or item is otherwise defective. Once your return is inspected and approved, you’ll be automatically refunded on your original payment method. It will take some time for your bank or credit card corporation to process and post the refund.
What Payment Methods does Gino's Awards Inc. accept?
Gino's Awards Inc. accepts a range of payment methods such as American Express, Apple Pay, Diners Club, Meta Pay, Mastercard, Paypal, Shop Pay, Venmo and Visa.
How long will my order be processed?
Generally your orders will be processed within 1 to 2 business days (with an exception of weekends and holidays) after receiving your order confirmation email. You will receive another notification when your package has be delivered. If, for any reason, they cannot deliver the order to your door with their eastimated time, you later will be contacted upon receipt of your orders (during their normal brick-and-mortar store hours).