Matador Meggings Frequently Asked Questions
How long can I get my orders at Matador Meggings?
No matter what the purchase price is, they will provide free delivery service for all orders. All orders placed before 1 p.m. EST will be shipped on the same day. The shipping period (working days) will depend on the shipping method you choose:
USPS no insurance: 5-7 days (free). USPS Express + Insurance: 3-4 days ($2.50). FedEx + Insurance: 2-day guarantee ($6.90).
They strongly recommend that you choose an option that includes insurance to prevent any hiccups in your order. Lost and stolen parcels that do not include insurance will require you to submit a claim directly to USPS to solve this problem, as they will not bear any responsibility.
Who should pay the taxes?
You can choose to pay the customs fee at the time of checkout, so there will be no hidden fees. They will be responsible for delivering the package to you without increasing any fees. Most countries have no tariffs on a pair of insulated wires, so you only need to pay customs duties. Depending on your country, you may need to pay high tariffs when ordering 2 or 3 pairs of shoes. In this case, they suggest that you divide the order into two parts and purchase them separately to avoid tariffs. This is a good solution, which is very useful for many countries.
They strongly recommend that you choose the "express" mode of transportation, including insurance to prevent order hiccups. They are not responsible for stolen packages that do not include insurance at checkout.
Can I make a return at Matador Meggings?
The returned package must be prepaid by the customer with tracking number. They cannot be responsible for the loss of packages without tracking numbers. If you return the goods after requesting a replacement, you will be charged the additional freight incurred.
Please send the goods to: Galaxy global logistics - bullfighter Meggins, 1578 Sussex Tpke, building 3, Randolph, NJ 07869.
Please be sure to write to them to request the return authorization, and then ship the product back.
Can I make an exchange at Matador Meggings?
If you want to exchange goods of different sizes, they will send you prepaid freight labels for all American orders for free. International customers need to pay the two-way transportation cost of the transaction. Your item must be unused (except for the quick fitting size) and in the same state as the item you receive. Just email to [email protected] or reply to the order confirmation email.
How long can I get my refunds at Matador Meggings?
They hope you are 100% satisfied with your purchase, so they accept the return and exchange within 30 days after purchase. In order to be eligible for a full refund, your item must be unused (except for the quick fitting size) and in the same state as the item you received. Once you receive your tax return, your refund will be applied to your credit card within one week. To start the return process, please send an email [email protected] They'll help you right away.