10% Off Reggio Registers Promo Code | Apr 2024

Do they offer any guaranty on their products?

• Sure. If you are dissatisfied with the quality or workmanship of any Reggio Register® purchase, return it for a prompt refund. 

• Their products are designed to last for generations, however wear and tear is normal, especially in high traffic or damp conditions; and they are not responsible for normal aging or damage caused by household chemicals or physical abuse. 

• Products that are returned scratched or not otherwise in their original condition may be subject to a refinishing charge.

How much does shipping cost?

• Although they are continually evaluating the cost and reliability of the vendors they use for shipping, currently UPS is their vendor for most packages. 

• UPS charges are based on weight and distance from their location in Leominster, MA, but to simplify the calculation they do average the distance so everyone's rate is based primarily upon the package weight. 

• UPS charges increase as the weight of the package increases. Unfortunately where the cost of shipping is concerned, their products are heavy. 

• The weight of each individual product is shown on their site and in their catalog next to the S&H charge.

Can I return a product that I'm not satisfied with?

• If there was an error on their part, call them and they will send you the correct product at no cost to you. After they  have received your request they will send you a return label.

• “Custom” products sales are final and are not eligible for return. All Clearance items are sold “as is” and are not eligible for return.

• Any other item can be returned if it has not been used and it is within 30 days of the receipt of the product(s). Shipping charges are not refundable. 

• Reggio Registers may charge a restocking fee of up to 15% of the purchase price paid, plus any applicable sales tax.

How to start a return?

• If you wish to return a product(s), please contact them to obtain a Return Merchandise Authorization (RMA) number by calling 800-880-3090 within 30 days of the receipt of the product(s). 

• Please provide them with your name, invoice number and reason for return.

• Return the products in their original packaging, in as-new condition, along with any media, documentation and any other items that were included in your original shipment.

• Upon receipt of your return, Reggio Registers will issue a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees subject to this policy.