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What Is Shipping Insurance?
Shipping Insurance offers superior protection and safety for your valuable items during international delivery. They'll reship your parcel immediately at no extra charge if it's reported lost or damaged.
When Will My Order Ship?
Receiving Time = Processing Time + Shipping Time. Processing: Usually 1-2 working days , Peak season 3-5 days. Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.
How long can I receive your refund?
The refunds will be refunded to your PayPal account within 1 to 3 days after they received return package. And you will receive 2 confirmation E-mails from PayPal and Lightailing. You may check it on your PayPal Account or call PayPal to verify your refund.
What shipping carriers do you use?
Generally sent by YunExpress or chukou1 courier, depending on the country your order is being shipped to, to ensure reliable, fast and safe delivery of your items.