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How do I unsubscribe from the newsletter?
If you would like to stop receiving their newsletter, you will find the option to stop the newsletter at the bottom of the email, just scroll down. Click on "unsubscribe" and you are now unsubscribed from the newsletter. It's a little different when it comes to their sleep school, as this is a feature available through the app. If you want to stop these emails, go to Sleep Cycle > Profile > Sleep School > Stop.
How do I request a refund?
Refunds are administered by Apple or Google. Your purchase is associated with your Apple or Google ID. They will walk you through it step-by-step and show you how it's done. Please note that Apple and Google's refund procedures and policies apply. For some users who sign up through their websites, to request a refund, you must first cancel your subscription. You will then receive an email with your refund decision. within 15 minutes, but it may take up to four business days.
What is Sleep Aid?
Sleep Aid is their world of stories and light-hearted guides, music and poetry, sounds and atmospheres. They're designed to help you fall asleep, so if you're looking for heart-pounding thrillers or epic family dramas, look elsewhere. Or not at all, because that will keep you awake. But they're something that will help you fall asleep. For those with slightly higher levels of stress and tension, they recommend their first-hand guide specifically designed to calm you both mentally and physically as you approach sleep.
Does the sleep cycle apply to Do Not Disturb?
Yes, the sleep cycle will work even if Do Not Disturb mode is activated. If you use Do Not Disturb on your phone, incoming calls, messages, and notifications will always be silent. If you need to enable notifications at night, do not use Do Not Disturb on your phone.