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AJ Madison Frequently Asked Questions
What is AJ Madison Return Policy?
To avoid having to return items, please read all item specifications before purchase, and call them with any questions prior to placing your order.
Damaged items should not be accepted upon delivery.
After signing for and accepting your item, you are responsible for all damage claims.
You must contact them within 24 hours of receiving your item if your product is damaged or does not meet your needs.
Call the manufacturer if product is defective after the first use.
In the event of a return, you must contact customer service to receive a return authorization (RA) number. They will not accept any returns without a RA.
All returns are subject to a 35 percent restocking fee.
How do I return my order?
Please inspect your item upon delivery. If your product is damaged or does not meet your needs, please notify them immediately. Please contact customer service in the event you need to return your appliance. All returns require a Return Authorization and are subject to a 15% - 30% restocking fee. Shipping and handling charges to and from their warehouse are not refundable for returned items. For more details, click here.
Can I get Free shipping at AJ Madison?
Yes.
AJ Madison offers free worldwide shipping.
AJ Madison has a nationwide network of shipping partners who enable them to offer free threshold delivery on most appliances in most areas. Input your zip code on any product page or in the cart to see if your order qualifies for Free Delivery.
Delivery to remote areas may not qualify for Free Delivery and may incur an additional surcharge.
Does AJ Madison have any Sale/Clearance products?
Yes, AJ Madison is offering a huge sale right now. You' d never want to miss it. Click here to view all SALE items.