AUKEY Frequently Asked Questions
What does dynamic detect refer to?
When a single device is connected, AUKEY USB PD chargers with Dynamic Detect provide access to the full power of the charger.
When charging more than one device, Dynamic Detect ensures effective simultaneous charging by intelligently distributing all the available power.
How does the power bank’s amperage be split when multiple devices are charging?
There are two ways total amperage is split between multiple ports.
In some power banks, there is a designated maximum amperage per port. This would be clearly stated in the product specifications. Please see the product page for more specific information for each power bank.
In others, there is a total output amperage for the device that is split between the two ports almost evenly.
Does quick charge 3.0 better?
Engineered to refuel devices up to four timesfaster than conventional charging. Powered by INOV (Intelligent Negotiation for Optimum Voltage) Technology for fine-tuned power output & more optimized charging cycles.
Up to 45% more efficient than Quick Charge 2.0 & compatible with a full range of USB connection types, from A to C.
When can I receive my package?
USPS has increased its delivery time frame for 1st class mail packages. They now expect packages shipped via standard shipping (USPS 1st class mail) to arrive within 5-10 business days. Priority mail delivery times are generally 3-5 business days for domestic packages.
All shipping time frames provided by USPS are estimates, and packages may arrive faster, especially for local orders shipping to California, or be delayed by higher shipping volume over COVID-19 closures, the holidays, or extreme weather events.
