10% Off Avant Skincare Coupons | May 2025

How long does the free standard delivery take?

• UK - Royal Mail Standard: Free (2-3 working days).

• EU/EEA - DPD/Chronopost Classic Free (3-5 working days).

• North America DHL Global Mail Standard Free (6-12 working days).

• Worldwide: DHL Global Mail Standard: Free (6-12 working days).

What is the return policy?

• They have a 30-Day Return Policy: 14 days to notify them in writing through their Contact us page, chat, or by emailing them at [email protected], and 15 days to make sure the product gets returned to them.

• The safest way is to return it by tracked delivery and by keeping a copy of your proof of postage. Once they have received your product back, they will endeavour to complete the refund in less than 5 working days. 

• Please ensure the items you are returning are unopened and unused, and in any original packaging. Unwanted goods must be in pristine condition, otherwise they will not be able to process your refund.

What to do if I receive a wrong item?

• They have high standards when it comes to packaging your order, however mistakes may occur from time to time. Please accept their apologies if you have received an incorrect item. 

• As part of their customer objectives, they will do their upmost to resolve your query with speed, ease and with absolute minimal inconvenience.

• They will review each case individually when considering the return of the product; in some cases, They may require further information such as pictures so they can choose the best course of action. Their aim is to provide the best solution for you as quickly as possible.

How to start a return?

• Please contact them through their Contact us page, chat, or by emailing them at [email protected] and a member of their team will arrange your return.

• You will need to obtain a proof of postage receipt when you send your item to them. Proof of postage does not cost anything but without it they may not be able to process your refund or replacement in the rare event that your item is lost in transit. If you request a replacement and the product is no longer available, they will process a refund back to the original account used to purchase the item.

• Any item you have accepted and then returned is your responsibility until it reaches their warehouse safely. Please therefore ensure that you send your item back to them using a delivery service that insures you for the value of the goods.

• Please note that if you purchased Avant products in-store or through another retailer or website, please contact that store directly to enquire about their return policy as they are unable to process such refunds.