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Bixbee (26)
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Expiry Date: 05/20/2024
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Bixbee Frequently Asked Questions
What is your return policy?
Bixbee products that are purchased from Bixbee can be returned or exchanged within 30 days of the purchase date for a full refund or credit in the amount of the purchase excluding shipping costs. All merchandise must be returned unused, in new condition and be accompanied by the original hang tags and packaging. The condition of the product is left at the discretion of Bixbee. Customer is responsible for all shipping expenses on the return. All orders shipped with free shipping and submitted for return will be refunded in full, less shipping charges. All refused packages will be refunded in full, less shipping charges. Customers returning non-defective products may receive a refund less shipping costs and or minus a 10% restocking fee.
What shoud I do if my product is damaged ?
You must contact Bixbee within 10 days of receipt of a defective/damaged product or incorrect order. If you believe your product is defective/damaged, please email [email protected] explaining the problem within 10 days of receipt. If the product is determined to be defective or damaged by no fault of customer, a full refund or replacement (if available) will be issued. In some cases, Bixbee may require you to send back the defective or damaged product. In these cases, they will provide you a shipping label for the return.
What about your shipping?
All estimates exclude weekends & holidays. Please allow 24 to 48 hours processing time before your order enters the mail stream. Shipping prices, methods, policies, times and availability are not guaranteed and are subject to change at any time without notice.