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Can I make a free return at Blank Canvas Cosmetics?
No, they do not offer free returns at present.
You should include your full name and order number in your package so they can match it to your purchase and begin the refund process.
Upon receipt and inspection that goods are in perfect restock order, they will refund via your original payment method. Please note, this does not apply to purchases made with one of their stockists. Please contact them instead.
How can I earn commission at Blank Canvas Cosmetics?
You can join in their affiliate program. If you already have an Webgains Publisher Account then all you need to do is log in, search for BLANK CANVAS COSMETICS (Webgains ID-274735) and apply. If you don't have a Publisher Account on Webgains, it’s super quick and easy to join for free right here.
You can have access to their product feed and they'll send you their weekly newsletter so that you are always in the know about their latest updates, product launches and trends. You can place their text links, banners and product links onto your website and social channels and communicate their stories to your readers to start earning commission.
When can I get my refunds at Blank Canvas Cosmetics?
You should expect to receive your refund within four weeks of giving your package to the return shipper (in many cases you will receive a refund more quickly) This time period includes the transit time for them to receive your return, the time it takes them to process your return, and mainly how long it takes your bank to process the refund once they issue it. They'll notify you via e-mail of your refund once they've received and processed the returned item.
What should I do if the return deadline is exceeded?
There are several situations you can refer to below；
- All returns, if deemed faulty or damaged upon inspection received within 30 days will be eligible for full refund/store credit/replacement/exchange to the same value.
- Returns received within 30-90 days are not deemed faulty and are only eligible for store credit or product replacement.
They do not accept returns on products that have been used and/or are over 90 days for hygiene reasons. They can offer advice as to whether your product is being unknowingly misused however products over 90 days old cannot be deemed faulty.
What should I do if I don't receive the package?
If you do not collect or accept your order within the 15 days the order will be returned to them as a result of "not being picked up" or "not possible to deliver to customer”.
Should they receive a parcel which has been undelivered and returned to them, they will notify you. In this instance, payment will be required to resend the item to you. Should you not wish for the item to be resent, credit or a refund will be issued less original shipping charges.