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Editors' Pick 5
Coupons 3
Deals 10
Details 23 used12/31/2025
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Boll & Branch Frequently Asked Questions
Can I get Free shipping at Boll & Branch?
Yes.
Boll & Branch is pleased to offer complimentary domestic US ground shipping on all orders.
They offer complimentary white glove delivery to any room of your choice with your mattress purchase.
Due to the nature of this delivery, they cannot offer expedited shipping on your mattress orders.
They estimate an average of 10 business days from order date to receive appointment outreach from our logistics provider.
What is Boll & Branch Return Policy？
Boll & BranchGiven that mattresses require a period of time to adjust, they will not accept returns of mattresses within 30 days of the delivery.
If at the end of 30 days of delivery you are not satisfied with the mattress, you may return your mattress up to 100 days from delivery.
You may only return 1 mattress during any five year period.
All Other Products: For all products other than mattresses, you can return these products to them within 30 days of delivery.
Do you offer gift wrapping on orders?
Customers have the option to select their celebrated Signature White Gift Box at no additional cost when purchasing sheet sets and throw blankets. Please note that Flannel Sheet Sets are excluded from this option. All other bedding ships in a beautifully branded box.
How do I apply a coupon to an order?
Coupon codes can be applied at checkout on the right-hand side of the screen. Only one coupon code is allowed per order. If you forget to add your coupon code at checkout, don’t worry. Their Customer Experience team is more than happy to help. Just click here to send them a note!