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How do they handle my refund?
Refunds (if applicable) will be made to your credit card or PayPal. The refund request will be submitted to their bank immediately. Banks typically take up to 2 to 4 weeks from the date of submission/refund to process the refund payment and transfer the funds to the customer's credit card or PayPal. Note that some banks may take 15-30 days, or until the next billing cycle.
Do they offer child tickets?
Some bus operators offer child fares, you can check availability from their booking page. Please select the number of child tickets you want to book on the payment page.
Do I need to register?
BusOnlineTicket.com offers unique flexibility in user registration. Tickets can be purchased online without registration. However, they encourage frequent passengers to register on BusOnlineTicket to benefit from BusOnlineTicket.com such as BOT Mile bonus points etc.
How soon can I confirm that my booking was successful?
It depends on the payment method you choose. Typically, you will receive a booking confirmation almost immediately. However, sometimes the bank/credit card company delays the payment, which can take up to 24 hours to confirm the payment. If you have not received your booking confirmation email by then, please call their customer service hotline for assistance.