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Carol Wright Frequently Asked Questions
What is the Express shipping policy?
Delivery within the continental US usually takes up to 3-4 business days after leaving their warehouse.
For deliveries outside the continental US allow 5-7 business days after they leave their warehouse.
A charge of $9.95 will be added to their normal Postage and Handling cost for items under 10 pounds.
Some large items are excluded. Express Delivery is not available on drop-ship items (shipped directly from the manufacturer).
How long does it take to process and deliver my order?
In order to better serve you, they have three shipping methods - Standard, Express and Super Express.
Orders normally leave their warehouse within 72 hours from order placement and can only be shipped to the US, certain of its possessions listed below and APO & FPO addresses.
Through Standard shipping, delivery within the continental US usually takes up to 2 weeks after leaving their warehouse. For deliveries outside the continental US allow 4-6 weeks after they leave their warehouse.
How to track my order?
You can easily check the status of the order by clicking the OrderStatus link at the top of the page.
You can use your order number and last name, or sign in to your account to view your order.
Please process the order within one hour after placing it and check its status.
Goods in stock will be shipped within 1-3 working days.