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What is Chegg Return Policy？

• If you're not satisfied with any digital book that you rent or purchase from them, or you cancel a class and don't need it, you may return it for a full refund within the first 14 days by going to your My Account page and following the instructions for returns.

• No returns on digital products are available after 14 days from purchase has elapsed. You may only return the same digital book once. If you rent or buy a digital book after returning that same book, no returns will be available.

Can I Return the Book late?

Yes.

• When you rent your book, you will be given a due date for returning the book. Your book is "returned" as of the date that you drop off your book, properly packaged and labeled, with UPS for delivery to one of our third-party partners.

•  You may print your return shipping label by logging into your account. The shipping label will contain information on the third-party partner that the book will need to be returned to. If your book is not returned by the due date, Chegg may automatically extend the rental for a fee, or charge you the purchase price of the book minus any rental fees you have paid.

• Chegg will email you prior to the due date with your options and a reminder. If you were charged the purchase price but still want to return the book, you must return the book within 7 days of being charged for a refund of the purchase fee.

• If you decide to keep a book it will never cost more than the purchase price.

What is the Buyback program?

• Chegg may, from time to time, offer a "buyback" program where they offer to purchase textbooks. The used book market is extremely volatile, and the value of books can drop substantially in a short period of time. That's why their Buyback quotes are only good for a limited period of time, usually 7 days. If the books are not postmarked at UPS within the time listed on your quote, they will not accept the book. They also cannot accept books that have significant damage; binder, teacher, and international editions are also ineligible.

• From time to time, books that students send them don't match the books on the buyback order - sometimes the condition is not as good as represented, in other cases it's simply not the same book. In those cases, they cannot process the buyback payment but instead their third-party partner will hold the book for 14 days in their warehouse. You may contact them within this time to have the book returned to you at your expense. If you do not contact them, Chegg will treat this as an abandoned book and may direct their third-party partners to donate the book to charity, liquidate it or recycle it.