Details
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Which payment methods are accepted?
They accept the following payment methods:
Advance payment.
PayPal.
Credit card.
What should I do in the case of a faulty product?
In the event of a defect, the direct processing in your country by the manufacturer or an authorised service centre is often possible. For this purpose you can contact the manufacturer directly. Here, the complaint is dealt with significantly faster, as international shipping routes are not required.
What does warranty mean?
The warranty is legally prescribed and ends after 24 months. For business persons and used goods, this period is limited to 12 months. Warranty applies exclusively for defects which already existed from the start. It is generally accepted within the first 6 months for a private consumer (contrary to a business person).
How fast are the goods shipped?
This depends on the availability at the time of the order. This information is available on the product detail page as well as in the order confirmation.
Available ex-works - immediate shipment is possible
Residual stock - immediate shipment is possible
Available at short term notice - ready for shipment in 2-3 days