50% Off Dreamland Jewelry Coupon | Apr 2024

What is return policy?

• All returns must be received back to our facility within 60 days from the original invoice date.

• They only accept returns for ring size exchange of the same item, store credit, or refund.

• Exchange for different items is not allowed.

• Items must be in unused condition.

• Exchange for the same item different size is final sale.

• Items can only be returned and exchanged once.

• Shipping fee is non-refundable.

• Download and print return form below and send back with your return.  (Return orders will not be processed without return form)

• Ship return items in a padded envelope or box. Do not use a paper envelope.

• Customers are responsible for return postage. They recommend that you request a tracking code and shipping receipt when you ship your return.

• There is no additional fee to ship the size exchange of the same item(s) to customers.

• Does Dreamland Jewelry's shipping cost cover the Duty/tariffs/brokerage fees? 

• Shipping fees do not cover duty/tariffs/brokerage fees. Customers are responsible for those fees if requested by the carrier. International Customs may or may not apply these fees at the time of delivery. If applied, the cost of these fees fluctuates and is specified at the time of delivery.

How do I make changes to an order? 

If you noticed a mistake on your order or simply need to make an adjustment, please contact them immediately by phone at 888.475.7275 or email [email protected]. They will be able to make the adjustments for you, if the order has not yet been shipped.

Why is my tracking number not showing any information ? 

If you just received an email providing you with the tracking number, please allow up to 24 hours for the transit information to update in the USPS tracking function. When the order gets a first scan by the courier (USPS or FedEx), the first update will then show in the tracking information. Sometimes the courier may have an overflow of packages (usually during holiday season) and this may take 1-2 business days to see an update.

Does Dreamland Jewelry provide gift wrapping options? 

Unfortunately, Dreamland Jewelry does not offer gift wrapping options. Since each item does not come with its own individual box, you may request extra boxes to be sent with the order. If you wish to receive more boxes, please add in the Order Note section, which is located in the Shopping Cart page, the amount of boxes you would like to receive. (may not exceed more than the amount being purchases and may not exceed a quantity of 10)