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Electric Generator DEPOT (33)
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Editors' Pick 5
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$100 Off Duromax Xp4850eh 4,850-watt Dual Fuel Hybrid Generator With Electric Start at Electric Generator Depot
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$220 Off Duromax Xp10000eh 10,000-watt Electric Start Dual Fuel Hybrid Portable Generator at Electric Generator Depot
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$200 Off Duromax Xp12000eh 12,000-watt 457cc Portable Hybrid Gas Propane Generator at Electric Generator Depot
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Electric Generator DEPOT Frequently Asked Questions
How do I cancel an order?
Call 1-800-629-4329 to request an order cancellation. It is strongly recommended that you cancel an order as quickly as possible. They cannot guarantee any cancellations.Note: Order can NOT be canceled once the order has been shipped.
What is the time cutoff for express shipping?
All express orders including Next Day & 2-Day must be submitted before 12:00 PM (PST) Monday - Friday to be shipped on the same day.Delivery will be based on the next business day.
Orders submitted after 12:00 PM (PST). will be shipped the next business day.Express freight Items over 150lb cutoff is 10 AM (PST).
What are the rules and restrictions for free shipping?
Spend just $199 or more and receive Fast FREE Ground Shipping on your order, Plus for those of you who need your order even quicker, for spending $199 or more they pass the savings on to you by offering Discounted Express Shipping.
For orders under $199 you will only pay a flat fee of $8.95.This shipping offer applies to the Continental US ONLY.
All locations outside the Continental US will receive discounted shipping, if you have any questions please feel free to contact them.
What forms of payment do you accept?
They accept all major credit cards including Discover, Visa, Mastercard and American Express.
They also accept Paypal, Amazon, Google Pay, and Apple Pay. You can select this option during the checkout process. International credit cards are accepted.You can also make easy payments through Affirm.
How Do I Request a Price Match?
Price Matching is available via their live chat or they can be contacted at 800-629-3325 and one of customer service representatives will be able to assist you.
Please have the website link or advertisement handy so they may verify the pricing and adjust it for you accordingly.
What are the exceptins with regard to the return policy?
Power Equipment (products that use gas and oil) – Power Equipment products are not eligible for return once it has been oiled or gassed.
Once oiled or gassed it cannot be shipped by law. EGD will help facilitate the repair of the product.
It needs to be taken to an authorized service center for any repairs or technical assistance, which may be covered under warranty. There are no exceptions to this rule.
What should if the item is defective?
If your item was received damaged or defective, they will either fix the product or exchange for a replacement.
All Items will be inspected and/or tested upon return.
Upon inspection, if your product is not defective or damaged, you may be responsible for the shipping cost of the returned product to you or a refund minus a 20% stocking fee.