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Other World Computing (22)
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Other World Computing Frequently Asked Questions
What is their return policy?
OWC recognizes that sometimes customers' needs change and they may need to return goods. OWC is happy to assist you in returning many of their products within 30 calendar days. The availability of refunds is at OWC's sole discretion. If you wish to receive your new item before returning the original item, you can place a new order with them online or through OWC customer representatives and apply for a refund for the original order at that time. All international and / or spo transportation costs, including warranty returns or refund returns, shall be borne by the customer.
What is their shipping policy?
Most orders are placed before 6:40 PM CT from Monday to Friday and 3:00 pm CT on Saturday (only "in stock" goods, except for some destinations). When shipping in 48 consecutive states in the United States, most orders of $149.00 and above can enjoy free delivery service. Some destinations or some items that exceed the weight limit may not provide free delivery service.
Do they support warranty?
Other world computing, Inc. ("OWC") warrants to the original purchaser of OWC products that the products are free from defects in material and workmanship for ninety (90) days from the date of purchase. During the warranty period, OWC will, at its sole discretion, repair the defective product with new or refurbished parts or replace the product with the same or equivalent product. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
Why should I pay a replenishment fee for a refund?
They evaluate this purchase cost because it takes time and resources to process returns. Other world computing strives to provide high-quality products to all their customers at the most competitive price. Replenishment fees enable them to keep prices low for everyone, while still accommodating those who may need to return goods for a refund. Please make sure you want an item before buying, because they don't want to charge the customer. You can also choose to replace items and avoid replenishment costs.