25% Off EXcaliberPC Coupon | Apr 2024

What payment method does EXcaliberPC accept?

They accept: visa, MasterCard, discover, American Express, PayPal, prepaid company checks, prepaid personal checks, cashier checks and money orders (all checks must be cleared in their bank accounts, even cashier checks, before goods are shipped)

Can I make a return at ExcaliberPC?

• Generally speaking, unless otherwise stated, the credit and replacement period of the project is allowed to be 14 days.

• For more than 14 days, please contact the manufacturer for warranty replacement. For items that the manufacturer will not directly guarantee, a handling fee of $20 will be charged to cover transportation and handling costs. Please provide check or credit card information in the returned package and attach a letter requesting service. 

• ExcaliberPC.com does not provide advanced replacement. The customer must pay the return freight for all returns, including DOA products.

What should I pay attention to when I make a return at ExcaliberPC?

• In order to remain competitive, provide the best service and the lowest price, they strictly abide by their return policy, without any exception. ExcaliberPC.com does not provide a money back guarantee for any products. In any case, the freight is not refundable, except for excaliberpc. Com error in entering address or shipping method, but only for adjustment.

• All returns are subject to a 15% restocking fee based on the current sales price or the sales price on the invoice. The lower the price, the better.

• All returns will be tested. If no defect is found after the return, a handling fee of $25 will be charged. The customer agrees that they will comply with the findings of their technical support department. The customer agrees to report the lost or damaged transportation claim to excaliberpc. 

My tracking number is invalid. What should I do?

For most operators, the tracking number is invalid before reaching the central hub, and sometimes the driver cannot scan all packages. This will cause the tracking number to be invalid for a short time. Please wait at least a day or two to see if you can track all projects. If you don't call them, they will start tracking the package.

What should I do if the goods are damaged when they arrive?

If you find the package is damaged before you receive it, please immediately tell the driver that you don't want to receive the package and show them the damage, or if they leave the package, you have a grace period of several days (up to 2-3 days) to lodge a damage claim with the carrier. If the package looks suspicious or has been tampered with, you can tell the driver to wait while checking the contents. Be sure to call excaliberpc. 

What should I do if there is a missing product in my order?

• You can check the tracking number of the order and make sure all packages have arrived. If so, and you still have missing parts, please carefully check the packaging materials, because small parts are easy to be lost in the packaging materials. 

• Also look at the various internal packaging inside, because sometimes they will put the motherboard box in the memory or the CPU installed on the motherboard, if it is an OEM CPU. Finally, if you still lack parts, please call excaliberpc.com immediately call 877-289-3972, and they will review your order with the warehouse.