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How to return an item?

To return an item, complete the return form and mail it in with the item you wish to return.  The form can be found on your packing slip or downloaded (Click here to download Return Form). Indicate your reason for the return and place the Return Form in the package. Be sure to make a copy of the form to keep for your records.

How do I recycle my old product?

Selecting the right product is easy, but getting rid of an old set, especially a 10-piece ensemble, isn't so obvious. Pots and pans are usually made of some type of metal and can be recycled. However, most curbside recycling programs won't accept them. Local recycling centers do accept most types of metal cookware products.

What method of payment do you accept?

They currently offer the following  payment options when placing an order for you or placing your order online:

• American Express

• MasterCard
• Visa

What can I do if my purchase has missing and/or damaged pieces?

On rare occasion products may be damaged during transport to the retailer. If your newly purchased product has missing or damaged pieces, the quickest and easiest solution is to take your product back to the retailer from whom it was purchased and exchange it for new items or a refund. Please be sure to take your original purchase receipt with you. If you purchased your product from an online retailer, follow the online retailer's instructions included on your packing slip for a quick and easy return.