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How does the affiliate program work?
Join. It's free and easy to join.
Advertise. Choose from their products to advertise to your customers. Whether you are a large network, content site, social media influencer or blogger, they have simple linking tools to meet your advertising needs and help you monetize.
Earn. Get up to 10% in commissions on successful referrals. Earn commissions from all qualifying purchases, not just the products you advertised. Plus, their competitive conversion rates help you maximize your earnings.
What should I do if status of shipment stagnated for a long time?
If status of the parcel stagnated for a long time, they advise you to contact your local DHL to check it for you, at the same time, they will ask their shipping agent to figure out what happened to your parcel. You can keep in touch with them until the parcel is delivered successfully.
What should I do if I make a wrong address?
If the parcel is delivered unsuccessfully because of wrong address offered by buyer, they are not responsible for any loss caused.
If the parcel is sent to a wrong address or lost by the shipping company, they can resend the parcel to you or offer you a refund.
What should I do if I get the damaged products?
Please send them an email with your order number entitled if the item you received has any quality problem. such as: wrong color, wrong size, wrong style, and so on. It will be more persuasive if you attach a picture of the packing box containing the shipping information and a picture of the item you received in the email.
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
If I haven't receive my refund, what should I do?
First check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact them at service@fullshine.net.
How long can I get my products?
Expedited Shipping:3-5 business days
Standard Shipping:15-25 business days
Warm Tip: If you need to receive it asap, they recommend that you choose expedited shipping.
Can I sleep wearing my hair extensions?
Yes, but please never sleep with a wet hair. Before sleep, make sure your hair is dry and tie your hair back. It is always best to make a loose braid or ponytail when sleep.