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What is the shipping policy?
Courier orders placed before 11:00 am PST will ship on the same business day. Orders placed Monday through Thursday require up to 24-48 hours of processing time before shipping (not including holidays). Orders placed Friday through Sunday will be shipped on the next business day 24-48 hours after the processing time (excluding holidays). Delivery options within the continental United States: Free shipping (3-7 business days), order before 11 am PST (Mondays through Fridays) and allow up to 24-48 hours of processing time. Your order will be shipped the following business day.
What is the return policy?
If for any reason you are not satisfied with your purchase, you have their "PAWS of Honor", all giant Teddy branded bears to carry for 30 days no problem, money back guarantee. If any item does not meet your expectations, return it for a full refund with less shipping.
What about the wholesale discount?
They work to make buying teddy bears affordable in bulk and wholesale. You can enjoy an additional 30% discount on their retail list prices of all products from their Teddy Bear factory. There are absolutely no entry fees or other fees.