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HD mask (33)
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Editors' Pick 5
Coupons 30
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Details 05/24/2025
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HD mask Frequently Asked Questions
How to reset the camera to default settings?
Reset the device using the included pin and press it in the pinhole button for 10 seconds (for safety, hold for more than 10 seconds). Make sure the device is plugged in before pressing the pinhole button. If the device is not plugged in, pressing the pinhole button will not cause it to reset. Also, make sure you're pressing the pinhole button, not the hole with the indicator light. You should be able to tell which hole has an indicator light by plugging the device in and moving your finger (or any other object) in front of the pinhole to see which hole has light coming out of it. For added discretion, once you have the camera connected to your phone/WiFi network, you can turn off the light within the app.
At what distance can the camera activate its motion detection feature?
You can adjust the sensitivity of motion detection (levels 1-7, 1 being the highest sensitivity). If you set it to the most sensitive setting and fastest detection time, any movement within the frame will immediately trigger motion detection (eg shadows, movement of very distant objects). With this setting, even very distant objects will trigger motion detection. Motion detection is activated whenever any motion is detected within the frame. Alternatively, you can also set the sensitivity to be lower and the response time to be longer so that it only detects more pronounced motion (e.g. a person walking around the room, passing the camera).
What do the icons at the bottom of the Live Video page do?
Speaker: This feature does not work because the HDMask USB camera does not have a microphone.
Microphone: This feature does not work because HDMask USB cameras do not have speakers.
Camera: Take a snapshot of the current live video (it will be displayed in the Snapshots page).
Camera: Start recording live video to your device (it will appear on the Recording page).
Vertical Triangle: View to the left or right of the camera.
Horizontal Triangle: Inverts the video.