iBuyPower Frequently Asked Questions
Does iBuyPower has any sale product?
Yes, iBuyPower has more sale product right now.
You would never want to miss them, you can click here to view all sale items.
How about return promotional items?
If you return a purchased item that qualified you for a discount, promotional item or promotional gift card and either (i) do not also return the discounted or promotional item or (ii) have already redeemed the promotional card, iBuyPower may deduct the value of the discount, promotional item or redeemed card from any refund you receive for the return of the purchased item.
If you return a purchased item that qualified you for a promotional “Free Shipping” discount, iBuyPower will deduct $75 for the value of the shipping discount from any refund you receive for the return of the purchased item.
How can I make a return?
Before returning a product, you must first contact iBuyPower customer service at 888-462-3899 and obtain a Return Merchandise Authorization (RMA) number before the end of the applicable return period.
iBuyPower will not accept returns without an RMA number. You must ship the product to iBuyPower within 10 days of the date that iBuyPower issues the RMA number and must follow these steps:
Ship back all products you are seeking to return to iBuyPower and for which you received an RMA number. For partial returns, your credit may be less than the invoice or individual component price due to bundled or promotional pricing or any unadvertised discounts or concessions.
Return the products in their original packaging, in as-new condition, along with any media, documentation, and any other items that were included in your original shipment. iBuyPower will not provide a replacement shipping box under any circumstances.
Ship the products at your expense, and insure the shipment or accept the risk of loss or damage during shipment. Shipping labels will only be provided in circumstances of DOA or damaged deliveries.
Upon receipt of your return, iBuyPower will issue a credit or a refund of the purchase price paid less shipping and handling, and any applicable restocking fees subject to this policy.
