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Joy Of Dress (36)
All 36
Coupons 10
Deals 26
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Joy Of Dress Frequently Asked Questions
How do I return my product?
- Joyofdress must be notified of the reasoning for your return or exchange via email: [email protected] 72 hours of receiving your garment. Photos or documents must include to show the dress issue.
- Once Joyofdress agrees to the return/exchange you will receive a returns form, which is to be filled out and enclosed with the returned garment. Returned items will not be accepted without a completed returns form.
- Return your gown and completed returns form to Joyofdress via trackable shipping method.
Do I have to pay for the custom?
Europe orders may incur customs import fees.These duties and taxes are determined by the customs agency within your country of destination. These fees will be based on the value of your order and the tax-free threshold(if it exists)for the products imported into your country. Payment of any duties and taxes is the responsibility of the customer receiving their goods, and these fees are required at the time of delivery.
When can I get my item?
- Some items are in stock, please give them about 3 days to process your order before shipping.
- Some items are made to order. Normally dress processing time is about 10-15 days and the shipping time is about 3-5 days. It also depends on the dress style and handwork. Somedresses are easy to make, so they take less time. But some are complicated, so take more time.
- If you are hurry, you can choose their rush order. And you'd better contact their customer service to make sure time is enough for you to your item. They will care every customer's order.