30% Off Junlan promo codes | Apr 2024

What is their shipping policy?

• The standard processing time is 1-2 working days, from 9 a.m. to 6 p.m. Eastern standard time from Monday to Friday. They don't deal with it on weekends or holidays.

• Delivery time does not include processing time. Please plan accordingly.

• Due to the carrier's restrictions on incoming inventory and other factors affecting our supply chain caused by 2019 coronavirus disease, some customers may encounter delays in the estimated delivery time.

• Most delays take 20-25 days, and in rare cases longer. They try their best to process and ship orders as soon as possible, but they have to deal with changing factors beyond their control.

• -In some cases, the availability of USPS tracking information may also be delayed by several days.

• They donate part of their monthly sales to the World Health Organization, health workers and other people in need.

• If you have any questions or concerns, please feel free to contact their customer service. They appreciate your patience. After the order be shipped, the tracking information will send to your email within 24 hours.

What is their return policy?

• If you want to return the goods without any quality problems within 30 days after receiving the goods, please send an email to this email address with your order number, and the return title is: [email protected] , they will provide you with a reply address or other solutions, but you need to pay the freight.

• Quality problem return / refund if there is any quality problem with the goods you receive, please send them an email containing your order number. For example: wrong color, wrong size, wrong style, etc. It will be more convincing if you attach a picture of the packing box containing the shipping information and the picture of the items you receive in the email. They will investigate the case after receiving your email, and then provide you with some solutions.

How long can I receive my item?

• The standard processing time is 1-2 working days, from 9 a.m. to 6 p.m. Eastern standard time from Monday to Friday. They don't deal with it on weekends or holidays.

• Delivery time does not include processing time. Please plan accordingly.

• Please note that: During sales and holidays, the processing and delivery time may be extended. After you purchase, the discount cannot be applied or changed. Orders cannot have multiple discounts.