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KITAVA MD Frequently Asked Questions
Do you ship internationally?
Unfortunately, they do not ship outside of the United States Territory, which includes Puerto Rico, Virgin Islands and the Minor Outlying Islands.
How long does shipping take?
Shipping will vary depending on the method you selected during checkout. Their USPS First Class shipping option generally takes 1- 3 business days. For purchases over $50.00, a complimentary 2-Day shipping option is available. For purchases under $50.00, 2-Day shipping can be purchased for $10.00 or you can select the USPS First Class option.
What is the cost of shipping?
They offer free USPS First Class shipping on all purchases of $20 or more. For orders of $50.00 or more,they offer free 2-Day shipping and USPS First Class shipping options.
What is the expiration date of my product?
For their Acne Cleansing Gel and Smoothing Facial Cream, the date of expiration is stamped directly on their bottle. For the Tea Tree Spot Treatment, natural preservatives keep the products fresh and the typical shelf life is 12 to 18 months.
Do you offer any kind of discount for military, healthcare workers, students or teachers?
Yes, kitavaMD has partnered with ID.me to provide a 20% discount at checkout to all verified U.S. nurses, first responders, hospital employees, teachers, military, government workers and students.