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What is return policy?
Shipping time to arrive back to their warehouse.
Processing and inspection for refund approval.
Authorization to finance department to issue refund.
It can take up to 7 business days for the funds to credit back to your payment method once their finance department process the refund.
Should your refund not be processed within the 21 business days, please send them the tracking number for the returned package so that they can investigate further.
What payment methods do you accept?
They accept all major debit and credit cards such as Visa, MasterCard, American Express and other payments methods such as PayPal.
During the checkout process, the supported payment methods are displayed on screen.
Where is my order?
It can take between 1-4 business days (not including weekends and national holidays) for them to prepare a package for international delivery.
Once your order ships, you will be sent an auto-email containing tracking information.
How much duties & taxes do I need to pay?
The amount of duties & taxes applied depends on the value of the order and the destination country/location.
Should you choose to use this option, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).
Please note that any inspections and fees applied on imports to your country/location are beyond their control, should you decide not to prepay your taxes during checkout.