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LaptopBatteryExpress.com Frequently Asked Questions
How do I set up a warranty claim?
To initiate a warranty claim email them at [email protected] or call them at 866-514-2590. They will need your order number, order date, product name or product ID, and the issue you are having. Customers are responsible for shipping charges on warranty items.
How do I return my product?
First, you should email them at [email protected] to receive a Return Material Authorization number (RMA) and initiate the return. Or you can use our Contact Form. You will need to include your name, order number, product name, or product ID and the reason for your return or the issue you are having.
Please Note: RMA is valid for 30 days; Do not mark or write on the battery or its packaging.
How much is my shipping?
For the USA, free shipping (method will vary); For CANADA, Canada Ground Flat Rate $35.00 flat rate (6-10 business days); For INTERNATIONAL, USPS Priority Mail International real-time rates provided by USPS.