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How about the shipping policy of Lucydarling ?

They believe that receiving your purchase in a timely manner is one of the most important parts of your customer service experience and they do their very best to ship your order within 1-2 business days of receiving it. Their standard method of shipment is USPS Media Mail. All domestic orders shipped via this method typically arrive within 5-7 business days but sometimes can take a little longer depending on weather and holidays. International orders usually take about 10-14 business days to arrive. Because they know that receiving your order quickly is very important they also offer expedited shipping to domestic customers. Orders shipped this route typically arrive within 1-3 business days depending on your distance from Nicholasville, KY.

What is the return policy of Lucydarling  ?

Their return policy is valid for 30 days from the date of purchase. If more than 30 days have gone by since your purchase, unfortunately they cannot offer you a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. They are unable to refund Gift Cards purchased from their website. To complete your return, they require a receipt or proof of purchase.

What about Lucydarling  refund policy ？

Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

Is there any policy about gifts?

Yes, there are. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, they will send a refund to the gift giver and inform them about your return.