8% Off Lushes Curtains Coupon | Apr 2024

Can I make a return at Lushes Curtains?

• They offer their customers a 14 day money back guarantee on all their website orders. they have a strict no exchange policy, only when the order arrives damaged. 

• Please note: If you are unsure or would like to confirm the curtain colour or velvet fabric style before submitting your order, they will provide free samples before submitting your order. they strongly recommend that you confirm in advance what colour or velvet fabric style you will receive. So if you return an order because you don't like the color or fabric, the 20% replenishment fee still applies. Buyer is responsible for return shipping on all return orders.

What should I pay attention to when I make a return at Lushes Curtains?

• In the event of a refund upon return, they will charge a 20% replenishment fee for all curtains, valances and curtain hardware within the 14-day return policy (processed to order). If returns exceed their 14-day return policy, a 35% restocking fee will be charged. Items must be returned in the same manner as received for a refund.

• Please note that if you cancel your order after submitting it, you will incur a cancellation charge of 20% as all orders are made for the order and this charge is due to the loss of the ordered fabric.

• If you happen to order a custom order and decide that the order is not to your satisfaction and want to return it, there will be a 35% restocking charge. Items must be returned in the same manner as received for a refund.

How long can I get my orders at Lushes Curtains?

Once an order is received (all orders are for orders), it takes between 2-25 business days to complete the order, depending on the number of orders they are currently experiencing (please contact them first to find out what is the current completion time frame before submitting an order). Once completed, it is shipped by USPS or UPS, depending on the weight and size of the order. All free shipping orders are shipped by USPS parcel and usually take 2-9 business days to arrive. 

How much does shipping cost?

• They do ships worldwide at a flat rate of only $39.99 and offer free shipping on all domestic orders (regardless of order size). All international orders are shipped using either USPS International Priority Mail or UPS International Mail, depending on the size and weight of the order. All international shipments take 5-20 business days to arrive (depending on the country distance from Los Angeles City, California, USA).

• If you wish to receive your order more than 8 business days earlier, they offer faster shipping via USPS Express and UPS Overnight Express. If you want more information, please contact customer service before checking out. If you want your tracking number information, you can find it on your Lushes Curtain account by logging in.

How long will it take Lushes Curtains to reply to my email?

They usually respond to all emails within 24 hours. they will respond to emails received over the weekend on the first working day. they are closed on Saturdays and Sundays. It also varies according to holidays and seasonal schedules.