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Promo Detail: Shop with fun at NameFactory and Save with this coupon code. Entering this code when checking out, you’ll receive 5% Off.
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Promo Detail: Order everything you like from namefactory.com at a promotional price when applying our deals and offers. Click here to receive items from $29.95.
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Promo Detail: Click here and get 20% Off at NameFactory using this promotion code.
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Promo Detail: Use this deal to save money when you make the purchase on namefactory.com. You’ll enjoy items from $29.95. 100% tested. Start your shopping.
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NameFactory Frequently Asked Questions
What's your shipping policy?
As a special introductory offer, They are giving all customers free shipping. Free shipping includes a tracking number, but Name Factory is not responsible for lost or stolen packages shipped under regular shipping.
They can also send expedited shipping.
All of their items are custom items, therefore it may take up to 7 business days to make your item. Once made, your item will be shipped and arrive in 7-14 business days. Thus the total shipping time = item creation + shipping, usually 14 - 21 business days but sometimes less.
Example: You place your order on a Monday, the necklace/pendant will be designed and sent for production, and completed by Thursday. It will be mailed out and arrive to you in 7-14 business days. Their designers and factory fulfill orders on Monday-Thursday, so keep this in mind as you calculate the time it will take for it to arrive.
What's your return policy?
Email them immediately upon receipt if you receive damaged jewelry and they will send you a replacement piece or a refund at no cost to you.
Simply mail it to their offices (address below) and upon receipt they will issue you a replacement completely free.
Any return or exchange due to damage in shipping or their error is always free, including shipping. Please carefully review name spellings and letter placement before you buy!
Name Factory accepts returns up to 60 days from delivery for design flaws or defects.
Because these are personalized items, to exchange a necklace that is not defective they must charge you a restocking fee of 50% for name necklaces or multiple initial pendants and 25% for single initial pendants.