What is the delivery time?
You are allowed 72 hours to ship an order upon receiving order confirmation from them. After 72 hours, orders will auto-void and you will not be paid, regardless if you have shipped the merchandise or not.
What is the shipping policy?
- All orders are subject to a processing time of 1-2 business days prior to shipping.
- Standard Shipping--Delivery within 2-7 business days.
- Express Shipping--Delivery within 1-2 business days.
- International Shipping--If a shipping method is labeled “International” in your shopping cart, it means your item will ship from a U.S. warehouse; import fees, if any, will be included in the shipping and handling charges.
What is the return policy?
Refund or Replacement within 30 days of the delivery date.
- Replacement Only Return Policy
Replacement only within 30 days of the delivery date.
- Manufacturer Only Return Policy
Covered by a manufacturer's warranty only. Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
For products labeled "Open Box", Newegg accepts all returns within the eligible return period of the product. This applies to all Open Box products sold and shipped by Newegg.
Is there any refund?
No, Newegg will not credit sellers for merchandise loss. If an order is not shipped within 72 hours, sellers are responsible.