10% Off Officechairs.Com Promo Code | Apr 2024

What if I received a damaged product?

• They strive to carry quality brands and deliver your new furniture in perfect condition. If something is wrong with your chair, they will do everything they can to help you.

• Often the manufacturer wants to be contacted directly. The manufacturer usually handles part replacements. There will be a note in the literature that comes with your chair that will direct you on who to call in the event that parts are needed.

• They proudly offer a 9-year guarantee that all products are accurately described and will give you the service you expect. If there are any problems with the quality of the materials or workmanship, they will adjust, repair or replace to your satisfaction.

• Orders over $15,000 and products with electronic components are subject to manufacturer's warranty. The guarantee does not include color matching.

What is their cancellation policy?

• If they are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation.

• If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund.

• Cancellations or returns must be authorized in advance. Please call 855-228-5325 and a Customer Service representative will assess the situation and, if need be,issue a return authorization.
  

How will my furniture be delivered?

• Shipping methods vary depending upon the size of the item(s) being ordered. Product specific information is available on each product page. Please call them with any shipping questions or special instructions.

• Your order will be shipped with free tailgate shipping included, meaning the chairs will be shipped to your dock. If there is no delivery dock at your business or home office, you will be responsible for taking the chairs from the tailgate of the delivery truck.

• For an additional charge, inside delivery services are available. These optional charges will be shown once you add products to your shopping cart. For orders of over $5000 requiring inside delivery, they strongly suggest you call to discuss your needs so they can apply all appropriate discounts.