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Promo Detail: Enjoy your shopping at Piping Rock and apply this coupon code to receive the 10% Off discount.
When will I get my orders at PipingRock?
It Depends on your location, your order will arrive 2-8 business days after it is processed. To keep you posted, they'll send a shipping confirmation email as soon as your order leaves their warehouse that will include a tracking number for your order.
How much does PipingRock shipping cost?
Please know that they do not make any money from the shipping charges on your order. As a company dedicated to offering their customers the highest quality and lowest prices, they are strongly opposed to packaging and handling charges. In most cases, their shipping will be significantly lower than their competitors'.
This is because they work diligently to negotiate the lowest price possible from their freight carriers and pass along those savings to you. They guarantee that any shipping charges you see are direct carrier costs or less. All PipingRock orders are shipped via trustworthy carriers such as USPS, FedEx.
Does PipingRock Reward Money expire?
Their Reward Money never expires! However, 180 days after rewards have become "Available" in your account, they become Online Use Only and can only be used to shop at PipingRock.com. If you have $300 or more in Available Reward Money, you can cash out.
Are reward codes saved for referrals when my friends purchase again?
Yes and they've automated this process for you! New customer and New Product referrals save the code used so when referrals purchase again, your code will be automatically applied.
Can I make a return at PipingRock?
They are proud of the quality of their products and want to make sure you are completely satisfied. If not completely satisfied, their domestic customers may return the unused portion (within one year of date of purchase) with a short explanation, and they will promptly refund your payment.
Once your return has been received, a credit or refund will be issued. They will not be responsible for shipping and handling on returned items. They recommend using UPS or insured mail for returns as they cannot be responsible for items that do not arrive at their warehouse.
Does PipingRock provides different shippments for different orders?
Yes. For large orders and backorders, they may split your order into several packages. You will not incur additional shipping charges when this happens. The shipping charge you paid during checkout will be split among the multiple packages.
How can I make a return when I outside the USA?
All international orders are eligible for a refund within 4 months (120 days) of the order date. Remember, no returns are necessary if your order is below $100 USD. Simply submit your request within the appropriate time frame. They are committed to giving you the best experience with their products and guarantee 100% satisfaction from their customer service team.
They will fully refund and replace an order when:
You are not satisfied with the products you have received.
You receive the wrong order, or missing items in your order.
If your package gets returned from customs due to product restrictions.
If your package is returned because of an undeliverable address.