10% Off Premiere Collectibles Coupon Codes | Apr 2024

How can I increase my chances of receiving a phone call during the LiveSigning?

The best way is to ask a short, insightful question in the question field on the product page when you order the book. This doesn't guarantee a phone call since the author will only call one or a few fans during the event, but it will likely increase your chances.

Can I return my order?

In the unlikely event that there is an issue with items you ordered, they will, of course, accept a return and ship out a replacement (if available/requested) or issue a refund. Please understand that requests to return an item for a replacement cannot always be accommodated since some titles may no longer be available.

When will my order ship?

Most books that are pre-orders or a title with a LiveSigning contain a blue or green message on the product page that states the release date and estimated handling times.

What shipping methods are available?

• USPS Media Mail: Standard shipping. Transit time varies depending on location. Typical transit time is 5-15 business days after shipment (in the lower 48 states). A tracking number to check the location of your shipment is included.

• USPS Priority Mail: Expedited shipping. Transit time varies depending on location. Typical transit time is 3-8 business days after shipment (in the lower 48 states). A tracking number to check the location of your shipment is included.

• FedEx Ground: Expedited shipping. Transit time varies depending on location. Typical transit time is 1-5 business days after shipment (in the lower 48 states). A tracking number to check the location of your shipment is included.

• FedEx 2-day Air: Transit time is 2 business days. Pick-up to delivery tracking information is included with each shipment.
• FedEx Overnight: Transit time is 1 business day. Pick-up to delivery tracking information is included with each shipment.

Does Premiere Collectibles offer wholesale discounts?

They do occasionally offer wholesale discounts to customers ordering 25+ of the same title for gifting or other purposes. If you're interested in placing a wholesale order, reach out via their contact page. Please note that wholesale discounts may not be available for certain titles.

Why hasn't my order shipped yet?

• The most likely reason is that your order contains a pre-order title or a title from a recent LiveSigning. As stated on the product page for pre-order products, orders containing pre-orders won't ship until all pre-orders in the order have released. The other most likely reason is that your order contains a title that recently released or that had a recent LiveSigning. 

• Recently released titles that did not have a LiveSigning typically ship during the release week or the following week, though occasionally a delay will occur. Orders for recent LiveSigning titles typically ship 1-3 weeks after the LiveSigning to allow the author time to sign, but occasionally ship later if the author is taking more time than usual to finish signing. You will receive an email with tracking details when your order ships.