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Does ROBINSON support group travel?
Whether it's a creative award or a long-term meeting, ROBINSON Premium Club facilities with multiple locations and exceptional service provide ideal conditions for your event. Are you looking for motivation for your employees, boosting team spirit, showcasing new products, or planning events with partners and customers? You are in the right place because ROBINSON Incentives & Meetings means professional support with high quality equipment in the most beautiful places in the world. Incentives and meeting managers are on hand to handle your event. Their diverse support programs you can easily combine with your activities to ensure more fun, action, relaxation and culinary delights.
Can I book multiple rooms at once through ROBINSON.com?
Yes, in the search mask of the home page you can easily select "Your Own Arrival". You can book multiple rooms at once on ROBINSON.com. Enter the desired number of rooms in the club search in the Room filter. All available rooms will appear in the search results based on availability.
What is the minimum number of participants?
For some of their offers, especially events, they advertise a minimum number of attendees. If there are not enough stakeholders, they will try to provide you with alternatives. In rare cases, they have to cancel the event. They will keep you informed (approximately 2-4 weeks before the booking date).
How can I cancel my trip?
Do you need some time to think about your reservation? With ROBINSON, you can book with complete confidence as they give you 3 days to cancel your trip for free. You'll find out how this works here. Do you want to cancel your trip online yourself? Here you can get information on how it works. Only the travel applicant can change or cancel. If you want to cancel your vacation later, a cancellation fee may apply. For trips with free cancellation within 3 days, the deposit is only due after those 3 days expire. Your account will then be debited for the down payment amount. The remaining amount should be due 4 weeks before the start of the trip before the remaining amount will be debited from your account.