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What types of refunds can I get?
Items can be exchanged for any other product(s) of equal or lesser value, digital gift cards, or your original payment method.
How soon will I receive my exchanged item?
It takes 24-48 hours for your return to be processed. After that, your order ships back out to you immediately!
Is the return policy the same for customers outside the US?
Yes, all customers have the options of exchanging or returning their items no matter where they live, but they don't cover reverse shipping costs outside of the US.
How much fluid can Thinx hold?
Thinx Classic holds up to 3 regular tampons' worth of fluid (27mL), while Thinx Super holds 5 regular tampons' worth of fluid (45mL). Their absorbencies levels vary depending on the style you select. They recommend trying Thinx for the first time at home so you can see how they best work for your body and flow.
How does the thickness differ between the super and heavy absorbency styles?
In heavy underwear styles, the gusset is not as thick as it is in super underwear styles-but it still offers amazing absorbency! Their super underwear styles offer their maximum protection, so the gusset is thicker in order to absorb a high volume of flow. The positioning of the gusset itself varies between styles and absorbencies.