Promo Detail: You will get 20% Off by entering this promotion code when you make a purchase and check out at Sign11.
How do they ship my package?
Most orders will ship the same day or within 1 business day of proof approval. Orders are shipped from Suwanee GA via FedEx, USPS. FedEx/USPS will automatically charge a $15.00 shipping address correction fee. Failure to pay this fee will result in your order not being delivered to the correct address. They don't ship on weekends, holidays - don't expect shipping times.
What is the 15% designer fee?
Their designers will try to get your client testimonials to you within an hour. So if you cancel an order after their designer sends you a proof, they ask you to reward them for their work at 15%. So if you ordered a backdrop for $100.00, you'd get $85.00 back and their designers would get $15.00. If your hardware is damaged within 1 week of receiving your order, they will replace the damaged part for you. You will not have any fees.
How is the hardware purchase fee calculated?
If you approve the proof and realize you made a mistake, you can reprint your background for a 25% discount. If you want to return brand new hardware, you can charge a 25% restocking fee. Because they work hard to provide you with hardware, they require you to pay for their services. Your refund will be processed after they receive your return, they inspect your booth and determine that the hardware was not used.
What is a "Step and Repeat Banner"?
The definition of step and repeat banner is the process of placing the same image on a plate in multiple locations. Simply put, it is a backdrop/wall display with logos of sponsors, companies and sports teams to promote and capture photos of celebrities or celebrities at red carpet events, media press conferences and more special events. However, these are not limited to celebrities.
